turbotax icon
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

I adjust my child's ss# cause I mistyped and of course it was returned. Now when I go to e file I keep getting a loop. From getting ready to efile then efile I will not do nothing else. Any advice? 

missldw79
Returning Member

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

Same here, called cs this morning, it is a glitch in the system....they are supposed to be working on it with no eta when it will be fixed

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

I was getting this same message for 2 days. 

 

I went and logged into Credit Karma from my laptop along with Turbo Tax. On Credit Karma's website there is a "Tax" tab on the top ribbon of options. Second to last option. I clicked that link and it logged me into Turbo tax and sent me to the file now/transmit now screen to efile. 

 

It worked!! 

 

Maybe this will help some others. 

Hmobley33
New Member

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

I am so annoyed about this. So yesterday I spoke to an expert and she told me that if you wanted the refund advance, you couldn't have the fees deducted from your return, you had to pay it up front. So I went and paid with the little money I had and it still didn't work! Then all of a sudden I got a message saying my return was processing... I never even transmitted it and it wasn't showing the refund advance. Once again, talk to tt person, she tells me she can see that I have sent it multiple times. She also tells me that I did not have to pay that upfront to receive the advance. Finally, my page updated and I see my return has been accepted and I received my $500 advance already. But it was such a headache. Also I have always received over $1000 for my advance when my refund in the past has been much less than this year. Has anyone else had a crazy low advance? How did I only get $500 but have a huge return? Very disappointed with the new credit karma change. Also if you haven't received your card yet, you can view your card number under debit card settings, add the card to cash app, and get your advance off that way without having to wait. 

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

So are you saying you didnt even submit your return but they went through on there own? So has our returns already been submitted. Even though we didn't transmit the returns???. 

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

I've seriously tried every suggestion on all types of forums. I just hope they come up with a solution soon. Its really frustrating. 

Samanthaer89
Returning Member

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

This did not work for me

gddsills
New Member

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

I was told that my case was closed. The number listed was[phone number removed]. Can some one call me at [phone number removed] to talk with me. I would like to be told specifically why.

Thank you in advance.

Spicikat
New Member

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

I dont see an option in credit karma to unlink the turbo account?

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

So when you go to change your email in credit karma scroll to the bottom until you see linked accounts. I played around with it and it worked for me. Ended up changing  my email and changing it back. I had to clear everything and start all over to enter my email in turbo when it asked for the advance to pull up my spend account. It finally went all the way through. 

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

Tried that 

Spicikat
New Member

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

Nothing still working for me...

tawnylee23
Returning Member

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

I’m having the same issue! It just keeps looping me back to the same screen even though all the steps are done and my return qualifies for E-filing! 

krysh600
New Member

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

Thank you so much John!!! After 2 days and 3 turbotax reps this worked !!

Hmobley33
New Member

"Something changed in your return You'll need to choose your refund method again... Which I do, over and over again.. Anyone else having this problem?

Yep that's exactly what I am saying. I never actually signed and transmitted my return. It glitched and went through without me doing it!

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies