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Every year I don't have to pay with military, why am I being charged this year?

 
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Every year I don't have to pay with military, why am I being charged this year?

Some products are free for active military, but you have to be in the right one.  By your screen name above, it looks like your product is "Live Deluxe", which is an upgrade from regular Deluxe.  Live Deluxe has live CPA/EA tax pro help on demand and a final review of one's return prior to filing.

Live Deluxe is 89.99 for a Federal return and 39.99 for a state return.

You can remove the Live feature by this method and go back to regular Deluxe:
https://ttlc.intuit.com/questions/4140092-how-do-i-remove-turbotax-live

Once in Deluxe then use the Sign In at the military discount page below each time you want to work on your return.

Military E1-E5 get free Federal and State returns in the Free Edition or Deluxe Edition when using this page:
https://turbotax.intuit.com/personal-taxes/online/military-edition.jsp


The small print there says:  "Simply use your military W-2 to verify rank and your discount will be applied when you file."

There is another free product--TurboTax Free File Program--that all active military can use as long as the 2018 AGI is $66,000 or less.   It is more powerful than regular Deluxe and can prepare all the usual Federal forms, even those that Deluxe cannot.  It has free Federal and free state returns.  There are no fees or upgrades.

See this FAQ to see if you meet one of the qualifications:
https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

The TurboTax Free File Program is located at the link below. 
https://turbotax.intuit.com/taxfreedom/

If desired, here's how to switch and start over in TurboTax Free File Program.
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

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1 Reply

Every year I don't have to pay with military, why am I being charged this year?

Some products are free for active military, but you have to be in the right one.  By your screen name above, it looks like your product is "Live Deluxe", which is an upgrade from regular Deluxe.  Live Deluxe has live CPA/EA tax pro help on demand and a final review of one's return prior to filing.

Live Deluxe is 89.99 for a Federal return and 39.99 for a state return.

You can remove the Live feature by this method and go back to regular Deluxe:
https://ttlc.intuit.com/questions/4140092-how-do-i-remove-turbotax-live

Once in Deluxe then use the Sign In at the military discount page below each time you want to work on your return.

Military E1-E5 get free Federal and State returns in the Free Edition or Deluxe Edition when using this page:
https://turbotax.intuit.com/personal-taxes/online/military-edition.jsp


The small print there says:  "Simply use your military W-2 to verify rank and your discount will be applied when you file."

There is another free product--TurboTax Free File Program--that all active military can use as long as the 2018 AGI is $66,000 or less.   It is more powerful than regular Deluxe and can prepare all the usual Federal forms, even those that Deluxe cannot.  It has free Federal and free state returns.  There are no fees or upgrades.

See this FAQ to see if you meet one of the qualifications:
https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

The TurboTax Free File Program is located at the link below. 
https://turbotax.intuit.com/taxfreedom/

If desired, here's how to switch and start over in TurboTax Free File Program.
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program
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