I began my tax return using the On-Line software. Before it was completed, the software told me I needed to upgrade to Deluxe version because I have a Schedule 3 deduction. The online version at that time told me I would have a $5982 refund and a $200 NYS refund. Thinking this would mean a larger refund, I purchased the Deluxe version on disc and loaded it onto my PC.
After reloading all the information, the software now tells me the Federal refund will be $2898 and the NYS refund is still $200. I don't understand the discrepancy between the two versions.
This is the first year I tried the on-line version, I have purchased and used TurboTax for the last 10 years. My confidence is shaken. What could cause this level of variation in the return amount?,