Rejection due to AGI
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Returning Member

Rejection due to AGI

I filed my daughters W2 again this year, it being only her 2nd year to file I entered in all her information and the AGI was auto loaded from last year and I got a rejection from the IRS saying that it was wrong, I am not understanding how this could be. I checked it to the papers I filed last year and turbotax loaded it correctly. So why is this rejection happening. It seems you guys may have in issue with your system, cause I got two for the dependents on mine and I have used this system for about 6 years never having an issue, now it tells me I can't print and file by mail cause I chose efile the first time. I need to get passed these errors so I can file and move on. Please help. 

5 Replies
Intuit Alumni

Rejection due to AGI

The IRS requires your 2018 AGI to verify your identity for e-filing. If you're paper-filing your return, you won't need your AGI because those are manually processed.

The best place to get last year's AGI is from the 1040 form you filed for 2018. Look on page 2, line 7. If you filed a 1040NR, it'll be on line 35. You won't find your AGI on your W-2 or 1099 form because those forms don't take into account over a dozen above-the-line deductions that go into calculating your AGI.

Please follow the instructions below on locating your AGI:

See below for steps to correct your AGI on your return:

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New Member

Rejection due to AGI

If I need to mail my tax forms because of the AGI issue I need to get reimbursed for my E-File fee and also, I provided my bank information for  payments will those payments be processed???


Employee Tax Expert

Rejection due to AGI

Have you tried these tips?


The IRS uses your prior year AGI to combat fraud. 


You can find your 2018 Adjusted Gross Income (AGI) by:


  • Looking at line 7 on page 2 of your 2018 Form 1040; or
  • You can request a transcript of your 2018 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript 

Check these items as well to ensure you have the correct number.  If you:

  • Filed late last year after mid-November or your return was processed after that time—try entering 0.
  • Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
  • Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
  • Filed with your spouse last year—you and your spouse have the same 2018 AGI. (Don’t split the AGI amount or enter 0 for one of you).


Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return.


This article will give you instruction on how to print and mail your return.

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New Member

Rejection due to AGI

I filing my 2020 taxes aND THEY WANTED MY 2019 AGI

Intuit Alumni

Rejection due to AGI

@obinsurance You may obtain your 2019 AGI by following these steps.

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