Rejected efile

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My 2022 efile was rejected due to AGI or PIN. I've checked the 2021 AGI 20 times and it is correct. How do I check the PIN? I used the one I wrote down last year. I filed my 2021 by mail, not electronically. Is that why?

Ask the Experts - Refund - April 2023

xmasbaby0

Level 15

If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

MayaD

Alumni - Intuit

Here are a few other possible reasons why you’re still getting an e-file rejection:

Filed late last year after mid-November or your return was processed after that time—try entering 0.
Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A)
Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more, and down when it’s 49 cents or less.
Filed with your spouse last year—you and your spouse have the same 2021 AGI. (Don’t split the AGI amount or enter 0 for one of you)
Used the Non-Filers tool in 2022 to register for an advance Child Tax Credit payment or third Economic Impact Payment, enter $1 for your prior year’s AGI on your 2022 tax return.

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