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Refuses to do State return

I'm finished with the federal return. Now I need to start the state return. I push the Start button for the Georgia return. It goes to download the Georgia forms and says it is already up to date. Then nothing. I can't do the Georgia return. If I press start again, it goes through the same sequence.

 

I have to say that, as far as software engineering goes, Turbotax 2019 has been the worst application I have seen in decades.

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1 Reply
ReginaM
Expert Alumni

Refuses to do State return

I am sorry you are having difficulties with TurboTax, try this and see if it helps:

  • Try closing TurboTax,
  • Compete a  disk cleanup,
  • Restart your computer.  

If this doesn't work try this:

  • If you've enabled pop-up blocking in your web browser, please turn it off and try again.
  • If it's still not working, try again using a different web browser. (For example, if you're using Chrome, try using Explorer or Safari instead.)
  • If those suggestions didn't help, try going back to your first browser and delete cookies.

If you have no luck, please contact us.

 

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