Refund processing service fee

[celmg]

Why am I getting a refund processing service fee when I am paying by card?

[MichelleLO]

Sounds like you may have inadvertently selected to pay your TurboTax fees with your refund. You can remove it by following the steps in the below TurboTax Help Article.

How do I remove Pay With My Refund fees in TurboTax Online and change my payment method?

If those steps do not resolve the issue, please reach out to TurboTax Customer Support for assistance. To get you to the right person, use the keywords billing issues​​​​​.

What is the TurboTax phone number?