Refund for unprocessed tax refund

[tanyapot]

I just wanted to let you know that I don't want to use your services. I want a refund for the amount of $39 that I paid.  I tried to call someone and the steps they wanted me to take to was for an amended return, which in 2024 was not.  I just want a refund of $39, please. 

[DoninGA]

Did you e-file the 2025 tax return using the online editions?  If so, you cannot get a refund since you completed and filed the tax return with the software provided.

Otherwise -

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...