Did you e-file the 2025 tax return using the online editions? If so, you cannot get a refund since you completed and filed the tax return with the software provided.
Otherwise -
You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
