"Your expert just sent you a new message about your return." How do I find and view this message after logging in?

hg15 · ‎March 1, 2024

The email also said "To check your messages and respond, sign in to your TurboTax account." and I am signed in but can not find any way to find or view this message?

CatinaT1 · ‎March 1, 2024

In the top right, under your notifications tab is where you can find your messages.

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hg15 · ‎March 1, 2024

Of course I looked there, It just says "All Caught Up!". I also checked for updates beforehand. Any other advice?

CatinaT1 · ‎March 1, 2024

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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"Your expert just sent you a new message about your return." How do I find and view this message after logging in?