Re: You are using TurboTax Live Basic. Please read the TurboT...

Tax Year Prior to 2020: I need to speak with someone to finish my e-file

You are using TurboTax Live Basic. Please read the TurboTax FAQ, listed below, on how to connect to a live agent to help you complete your return.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I CAN'T LOG IN

Are you receiving any kind of error messages? If you could provide that, someone should be able to assist you.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"