Windows 11 does not support TT

[Markie007]

Thanks .. but after reading about S mode I think i will just use a different computer ...  I have installed many apps not in the Microsoft store, so , TT should install ..

I may be wrong .. I have win11 pro .. and the description of S mode defies understanding.

Going through the Microsoft help just make my head spin.

[Markie007]

And .. I must assume turbo tax will not work on my computer in the future .. I like it (10+ year user).

Not sure what i will do in the future.

[VolvoGirl]

@Markie007    See this thread.  Some users got it to install on Windows 11 Pro

https://ttlc.intuit.com/community/taxes/discussion/turbo-tax-premiere-2024-will-not-install-windows-...

[dgorenz]

This happened to me a week or so ago.  Apparently TT was working on a fix and when I went back in the next day, I was able to install it and activate it.  There is another thread somewhere in this community discussion about a customer service number you might be able to call to help get it activated.  I was in the same situation as you - had used TT for years and wasn’t sure what I would do.  It’s very frustrating and they should have had it fixed by now instead of driving people crazy.

[Markie007]

I cannot install TT on my windows11 either.  Get a message about disable security , run in safe mode, I did my best to try, but, the same message continues to pop.  I had windows 11 in 2023 with no problems.  TT has changed somehow and is not helpful.

[Markie007]

how do you get out of S ... I am just a pedestrian.

[Markie007]

I am not sure how or what S mode is.  Can you help me?

[BrittanyS]

To exit S mode on Windows 11, follow these steps:

• Open Settings
• Click System
• Click Activation
• find the "Switch to Windows 11 Pro" section
• click "Go to the Store
• on the Microsoft Store page that appears, select "Get" to switch out of S mode. 

@Markie007 

[Markie007]

Thank you

I already have Windows 11 pro... so maybe that is the problem? I have spent several hours trying this and that.

Nothing works.  Appreciate the suggestions.  It just will not work .... you can close this ticket.

I am fairly tech savy .. this is beyond me.

Mark

[houston76]

Amazon downloads indcate turbotax does support windows 11

[JotikaT2]

This link provides the minimum system requirements needed to support TurboTax Desktop.  Follow these steps in this link to troubleshoot any installation issues.

@houston76 

[Mossy9]

And having same problem here - installed TT ok, in Jan_25 - now in April it will not allow me to

Update. Teck screen share does not function. Online screen share location also unable to connect/process.

Disabled Firewall, Antivirus.

Restart, still Error code TT803 when launching TT. It allows return to be completed. Does not allow to file, due to Update requirement.  Stuck in a loop . What a TT fail for this year. 

Will have to find alternate provider now plus re-do my work on returns completed.

[MarilynG1]

Try a Manual Update.  

Here's some info on How to Switch Out of 'S' Mode for Windows 11.

Make sure you're running as Administrator, and on C drive.

@Mossy9