Will NY accept my NY state return by mail? My federal e-filing keeps being rejected for "R0000-058-01 An XML document..." error, and it says print federal and mail it to IRS.

[PDNEP]

As other users also reported, I keep getting my e-filed federal return rejected because of the error "An XML document that represents a binary attachment must have a valid reference to an attached file. This return cannot be electronically processed. To file this return, print and mail it to the appropriate IRS Service Center". (I don't have any PDFs with special characters. The only attachment is1099 forms imported by Tarbotax with the document number and there is no way to change the file names). I called Turbotax customer service and the Rep said I should print and mail both federal and state. But after following all the steps, Turbotax still says you MUST file NY state electronically. E-filing NY state won't be accepted unless my federal being accepted, but I have to submit Federal by mail.

In this situation, will NY accept my state return by mail even generated by Turbotax? and Should I include my federal return to my package to Albany?

Thank you for your help.

[xmasbaby0]

New York prefers e-filed returns, but there are certain circumstances that make it necessary for you to file your NY return by mail and the state DOES allow mailed returns.    If you could not or did not e-file your federal return then your NY return cannot be e-filed.   It has to be mailed.   It is not possible to e-file any state return if the federal return was not e-filed and accepted by the IRS.

https://www.tax.ny.gov/pit/efile/efile_mandate_for_individuals.htm

https://www.tax.ny.gov/pit/file/return_assembly_mail.htm

[PDNEP]

Thank you for your answer and the references. 

Since there is no way to e-file my federal (and Turbotax Rep doesn't know how to fix the error and told me to mail it), I will mail both federal and state to each designated address. I appreciate your quick help!

[PDNEP]

Thank you for your help the other day, I have one more question.

NY website says (& Turbotax instruction says):

If you are including a payment (check or money order), mail your return (including Form IT-201-V) to:

STATE PROCESSING CENTER
PO BOX 15555
ALBANY NY [removed]

I already made a payment online, and I'm not including check and Form IT-201-V. Should I still mail to this address? Is the other address, which says "If you are not including a payment, mail your return to:", for those who have refund?

[Cynthiad66]

If not enclosing a payment, mail your NYS income tax return to:

STATE PROCESSING CENTER.

PO BOX 61000.

ALBANY, NY 12261-0001.

@PDNEP 

[PDNEP]

Thank you for the clarification! Your prompt help is much appreciated.