Why TurboTax doesn't have 24 hours live experts? Since I am paying the full price, this should be available for a company of this size... this is very disappointing

[Critter-3]

TT has never has 24 hours support for their DIY programs  even during filing season.  And what CPA would be on call overnight ?  I know I am not even for my clients.   They are not ER doctors and they are all based in the US ( no foreign operatives are employed). 

You can ask your question here in the forum if you wish otherwise you will have to use the LIVE option when available. 

FAQ:  What is TurboTax Live?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191

FAQ:  How to connect with a live tax expert
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

FAQ:  How do I schedule my review using TurboTax Live?
https://ttlc.intuit.com/community/expert-review/help/how-do-i-schedule-my-review-using-turbotax-live...

[Hal_Al]

 Live help is available Week days 5 AM - 5 PM Pacific time. Live help is available 7 days per week from 5:00 a.m. to 9:00 p.m. PST. (Jan 11- Apr 21)

Free support is not available to Free Edition users. You will have to upgrade to talk to a representative.

[NCperson]

@Afonso Alves - you may be paying "full price' but that doesn't mean that "full price" supports the cost of providing 24x7 365 coverage for a product that is rather seaonal.  

That 'full price' would be a lot higher if Turbo Tax was to offer 24 x7 coverage, especially this time of year.