Why is my code not working and how do I fix it?

[waddle]

no

[waddle]

i keep trying to tell you i bought it from amazon

[waddle]

no i did not

[HeatherPLO]

You are responding to an old thread that may have outdated information.  We cannot give you a license code here on this public forum.  For further assistance with this matter, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.

@waddle

[Dena Schaub]

The software I have is a cd which my computer does not accept.  I purchased it at Target.  When prompted for the code.  It says it was invalid 

[Dena Schaub]

I’m using online but my code is nit working.  The package said it would work with cd or online.   

[Dena Schaub]

TurboTax deluxe federal and state return.  CD or download

[Dena Schaub]

Is currently using on line - but my code isn’t working when I put it in.   

[Dena Schaub]

How can I get a working code?   And my taxes printed? Without have to repurchase.   Please help me

[Dena Schaub]

How should I complete my taxes

[Katina S]

If you are using the online version of TurboTax, you do not need a license code. If you are trying to download your TurboTax product from TurboTax.com here are the instructions to do so.

@Dena Schaub

[Dena Schaub]

Where would I find 2020 AGI on the tax forms for 2020

[HeatherPLO]

To locate your AGI, please see the Help Article here for further assistance. 

@Dena Schaub

[candyrhodes120]

purchased turbotax business tax for year 2020 it will not accept the license code that came with the email

[mesquitebean]

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@candyrhodes120 wrote:

purchased turbotax business tax for year 2020 it will not accept the license code that came with the email

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Did you buy it directly from TurboTax?   Please describe "will not accept".    What happens when you try?  Can you not make the entry, or it won't activate or what?