2990405
You'll need to sign in or create an account to connect with an expert.
You may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information.
If you need additional assistance, please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you.
While I did not have exactly the same problem, I did have a problem with the "needs review" page. Even though I entered the requested information, TurboTax kept returning me to the same window. I resolved the issue by calling TurboTax for help. The representative gave me the number of a tax expert, so I called her. She was fantastic, taking me quickly through the TurboTax pages to remove a 1099-R that should not have been there. Ditto for a problem with another form. So, call the help desk, and either the representative will help you directly, or, for more difficult problems, you should get the number of one of their tax experts.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
MaxRLC
Level 3
MaxRLC
Level 3
cordovasoftball
New Member
rjandbj
New Member
organdan
New Member