Why do I get an Access Denied reply when trying to get my stimulus check information ?

[Bolbi]

yikes

[TotallyTicked]

I got "Access Denied" today using Mozilla's Firefox [Version 84.0.2 (64-bit)], but Microsoft Edge [Version 87.0.664.75 (Official build) (64-bit)] worked okay. 😠

[Rcanne]

The problem for me was using Firefox, I was blocked every time. But gained access using either Microsoft Edge or Google Chrome. Firefox was causing the problem.

[crskes13]

This is the fix folks. Bill Gates has his [removed].  Firefox, chrome, etc.. not working. IE unprotected (no adblockers etc.) worked fine. Edge, with blockers disabled, I'm sure will also work. 

[mistymassie87]

I was using firefox browser and it did the same thing to me. Tried again using edge (only other browser i had installed at the time) and it worked on that one. Try a different browser.

[KW1946]

Had the same issue today (2/16/2021) using Mozilla Firefox.  Switched to Safari and had no problem.

[jtech452]

Cookies MUST BE ENABLED. 

I was using Brave, where everything is blocked. I switched to edge, and it worked.

I actually got an error message from the site itself explaining this detail about cookies when trying on the newest safari (Feb 2021 ver). I couldn't get safari to work, though.

anyhow, It's a browser/cookie error

Here's what the error looks like:

[emmak]

I had this problem with the Firefox browser. If that's the browser you're using, then try Safari or something and that should work. Fixed it for me.

[shadowkdm91]

Seems to be using firefox gives this message, switch to a different internet browser.... i got this message when using firefox, switched to microsoft edge and it let me right in

[dpmccain21]

I wanted to thank you for your post.  I had tried Firefox and Chrome, and then read your post about using Microsoft Edge to find the answer to my inquiry. 

[illinipride]

It most definitely depends on the browser you're using. I typically use Brave exclusively because I hate Chrome and continually was receiving,

Access Denied

You don't have permission to access "http://sa.www4.irs.gov/irfof-wmsp/login" on this server.

Reference #18.[phone number removed]828075.########

Tried Chrome and it gave me the info I needed. Immediately let me know the scheduled date of my direct deposit.  

Hope this helps.

[RomanyUY]

I get the same message using Chrome on a Macbook.

Access Denied

You don't have permission to access "http://sa.www4.irs.gov/irfof-wmsp/login" on this server.

Reference #18.a701e8ac.[phone number removed].77896a49.  

TurboTax's messaging app seems to think there's a phone number in the IRS reference. If there is, it's not one that I recognize.

I'm inputting my address exactly as it appears on mail sent to me by the IRS so that can't be the problem.  I thought it might be because I'm trying to access the application from outside the US but it doesn't work using a US IP address either.

Also, despite several unsuccessful tries, it does not appear to have locked me out.

I had no problem accessing it for the first and second payments, only the current one.

[JeanneLO]

Our system is automatically taking out part of the numbers as it does think a telephone number is embedded in the posted questions.

Please see this IRS FAQ regarding the third stimulus payment: Get My Payment Frequently Asked Questions

@RomanyUY

[Redladyanna]

You have done my taxes for 2020 and checks were deposited in my account. I went to the IRS site for my stimulus check and I am denied access. Why?

[CarissaM]

Turbo Tax does not have any control over the IRS website. You can contact the IRS by clicking here, so they can check into why it is not allowing you to login and check the status.