Why can't i enter tax information for my state?

[ldsdavidjr48-gma]

It goes to Let's Download and Install Your States       
I press the OK
Program states Getting Your State
Then states Your Software is up to date
I press OK
I then press Start for Ohio again and it does the same thing.....over and over.

[DoninGA]

See this TurboTax support FAQ for the state install caught in a loop - https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...