Why am I getting all these extra charges. What Is Turbo Tax State (1)?

[DoninGA]

You either started with or upgraded to the Live Basic online edition for a federal tax return - $50

State tax return when using the Deluxe edition or higher - $40

Option to pay the TurbTax account fees with the federal tax refund - service charge $40

See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

See this TurboTax support FAQ for removing fees - https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/01/26051

OR -

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.

OR -

IRS Free File Program - https://apps.irs.gov/app/freeFile/
If you are eligible you can use the TurboTax Free File Program which is free to file both a federal and state tax return. The Free File Program edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

To qualify for free 2019 federal and state tax returns with the Free File Program, you'll need to meet at least one of these requirements:

• A maximum 2019 adjusted gross income (AGI) of $36,000; or
• You qualify for the Earned Income Tax Credit (EITC); or
• You served as active duty military (including Reservists and National Guard) with a maximum 2019 AGI of $69,000 (you'll also need a military-issued W-2).

See this TurboTax support FAQ on the Free File Program - https://ttlc.intuit.com/questions/1900583-what-is-the-turbotax-free-file-program

See this TurboTax support FAQ for the difference between the Free File Progam and the Free edition - https://ttlc.intuit.com/questions/2572617-what-s-the-difference-between-free-file-program-and-free-e...

And see this TurboTax support FAQ on how to switch to the TurboTax Free File Program - https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

[hz8tkl12]

I purchased Intuit turbotax Deluxe for $49.88 for federal returns and Federal E-file and $19.99 State Efile via Amazon.  Why at filing, is it asking to Debit my account for $110.  What is the problem.  Do I need to go back to Amazon to report deceptive sale practices by seller?

[DoninGA]

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@hz8tkl12 wrote:

I purchased Intuit turbotax Deluxe for $49.88 for federal returns and Federal E-file and $19.99 State Efile via Amazon.  Why at filing, is it asking to Debit my account for $110.  What is the problem.  Do I need to go back to Amazon to report deceptive sale practices by seller?

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You were supposed to install the TurboTax software you purchased from Amazon on your personal computer.  Then you start the TurboTax program on your computer.  Then you start a 2019 federal tax return on your computer.  When the federal return is completed you start the State tax return on your computer.  Once both are completed you either E-File or print and mail the federal and state tax returns from your computer.

Did you do this?