Where and when can I enter my discount code for any Turbotax federal product?

[newmanagain]

I received a 30% off coupon code in the mail for TurboTax.  How do I redeem it?

[HeatherPLO]

For this type of discount, there may be a website listed on the flier where you will start your tax return.  Is this an Affiliate Discount?  If so, please see this Help Article for further details. 

If this is a discount straight from TurboTax, it should auto-apply when you start your return depending on the qualifications listed on the flier.  

[cedricjw21]

Any updates on this? Received a mailer from TurboTax offering "30% Off Any TurboTax Federal Product" by using "TurboTax.com by 2/28/23). Im attempting to purchase the download version but I do not see a place to input the code during checkout. 

[DaraLO]

TurboTax is currently discounted at up to 30%, which is what the mailer is probably referring to.  The only codes TurboTax issues are service codes, which are issued via our customer support department and applies a discount to the TurboTax Online fee.

Was there a code on the mailer?  If so, how many digits is the code? Is it an alphanumeric code? 

@cedricjw21 

[cedricjw21]

Yes, there is a code. Its 14 digits long. The first 4 digits are below.

65FWxxxxxxxxxx

[Critter-3]

This must be something new ... can you post a picture of the coupon/mailer but mask your PII and the code. 

[cedricjw21]

[CassLO]

Please follow the instructions in the TurboTax FAQ to enter your discount code:

Where do I enter my service code?

If you still need additional help, please reach out to our TurboTax Customer Care: Contact Us

@cedricjw21 

[gfch]

i am having the same problem. i have the exact same coupon and want to purchase the download (NOT online and therefore the instructions for online purchases do not apply) Has Turbo Tax resolved this?

[gfch]

those instructions do not work if purchasing a download. Please provide instructions for how to apply this discount. I have the exact same discount mail offer from Turbotax

[VolvoGirl]

@cedricjw21   What does the asterisk refer to after Federal Product?  Look for it, down in small print.  

[Critter-3]

Yes ... what does the * refer to ?   Is it only the online program ?   Where is the fine print on that coupon? 

[laurahonkola]

I received an e-mail that said I can get the Turbo Tax premium today for $95.20. However,  your program charged me $119. I clicked the link and everything.  If I can't get a refund for the difference I am disputing this charge with my bank.

[CarissaM]

In order to discuss a refund, please click here to contact support. Please ensure you specify product refund to get you to the correct team. 

Please let us know if we can assist you further. @laurahonkola 

[laurahonkola]

I clicked here and asked for an agent to refund the difference, but there was no response. It said unavailable.