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Hawkeye FL
New Member

When Mac IOS Big Sur updated yesterday, my TT 2020 stopped working. I have tried reinstalling twice. After reloading the TT software keeps closing as soon as I open it.

BigSur v11.2
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‎February 3, 2021 11:56 AM
last updated ‎February 03, 2021 11:56 AM
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3 Replies
LindseyLO
Intuit Alumni

When Mac IOS Big Sur updated yesterday, my TT 2020 stopped working. I have tried reinstalling twice. After reloading the TT software keeps closing as soon as I open it.

Have you tried clearing your cache? This may help. Help with doing so has been provided for you by clicking here.

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‎February 3, 2021 4:28 PM
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MikeJ50
Returning Member

When Mac IOS Big Sur updated yesterday, my TT 2020 stopped working. I have tried reinstalling twice. After reloading the TT software keeps closing as soon as I open it.

I tried clearing my cache's, but this did not help my Turbotax 2020 load.  It still briefly says it is checking to see if it is up to date and then nothing.

‎March 4, 2021 4:53 PM
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EbonyL122824
Intuit Alumni

When Mac IOS Big Sur updated yesterday, my TT 2020 stopped working. I have tried reinstalling twice. After reloading the TT software keeps closing as soon as I open it.

@MikeJ50 See this link here for assistance with troubleshooting. If you need further assistance, contact customer support here.

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‎March 7, 2021 1:54 PM
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