Cant finalize return

[VanessaC · Accepted solution]

What error are you getting? At which step did you get stuck? 

[nztsv8vix]

Getting ready to efile - turbo indicates on Fidelity's 1099R (both) that amount shown on box 14, state tax w/h can't be greater than what is in box 16 State Distribution.  The boxes on both 1099R are empty. I checked prior years and the same holds true.............HELP

[AmyC]

@nztsv8vix It makes sense that the tax can't be greater than the distribution. In your case, both zero, should not be a problem. I suggest you go back and edit your 1099-R forms and just delete the zeroes. Blank boxes should not calculate in the formula.

To edit 1099-R:

• You can sign in to your return.
• Go to Federal,
• Wages and Income. 
• Scroll down to Retirement Plans
• Edit the 1099-R.

1099-R is for retirement information. There have been no changes to the form or instructions this year. See: 

Form 1099-R  PDF

Instructions for Forms 1099-R and 5498 (Print Version) PDF

[pillowfan64]

I cant get into credit karma... There saying wrong E -mail and or wrong password

[JeanneLO]

@pillowfan64

Please contact Credit Karma for assistance with your login issue.