Skip to main content
TurboTax
Community
TurboTax
TurboTax
Best answer by VanessaC

What error are you getting? At which step did you get stuck? 

1 reply

V
VanessaCAnswer
Level 2
June 2, 2019

What error are you getting? At which step did you get stuck? 

N
nztsv8vix
Level 2
February 1, 2021

Getting ready to efile - turbo indicates on Fidelity's 1099R (both) that amount shown on box 14, state tax w/h can't be greater than what is in box 16 State Distribution.  The boxes on both 1099R are empty. I checked prior years and the same holds true.............HELP

AmyC
AmyC
Level 15
February 2, 2021

@nztsv8vix It makes sense that the tax can't be greater than the distribution. In your case, both zero, should not be a problem. I suggest you go back and edit your 1099-R forms and just delete the zeroes. Blank boxes should not calculate in the formula.

 

To edit 1099-R:

  • You can sign in to your return.
  • Go to Federal,
  • Wages and Income. 
  • Scroll down to Retirement Plans
  • Edit the 1099-R.

1099-R is for retirement information. There have been no changes to the form or instructions this year. See: 

Form 1099-R  PDF

Instructions for Forms 1099-R and 5498 (Print Version) PDF

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Explore your options
Terms & ConditionsAccessibility statement
Sitemap
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2026 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Security Certification of the TurboTax Online application has been performed by C-Level Security.

By accessing and using this page you agree to the Terms of Use.

About Cookies Manage cookies

TRUSTe nResult Certified e-File C-Level Security Certification
Intuit
TurboTax Credit Karma QuickBooks MailChimp

© 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Copyright © Intuit Canada ULC, 2026. All rights reserved.

About Cookies Manage cookies Privacy setting

Intuit
TurboTax Credit Karma QuickBooks MailChimp

© 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

© 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

À propos des témoins Gérer les témoins Privacy setting