uninstalled deluxe version Turbo Tax, downloaded Home&Business Version, but it won't open on my computer, what do I do?

[FG24]

purchased Deluxe version of Turbo Tax,  helped friend do their taxes with their own intuit account.  Purchased Home & Business version Turbo Tax. Tried to install.  system won't allow two versions of Turbo Tax.  Uninstalled the Deluxe version.  Downloaded Home & Business version,  installed.  However when open Turbo Tax, it does NOT open the home and business version and still shows Deluxe version with friends information.

[JohnW152]

With TurboTax desktop open:

1. Select Help in the upper left corner
2. Move your cursor down to Switch product
3. Select H&B
4. Follow the onscreen prompts

[xmasbaby0]

You have already done all of this...so too late now.....but what you did was not necessary at all.   If you already had the 2023 CD/download for Deluxe on your computer, and you wanted Home and Business, all you needed to do was upgrade to Home and Business and pay the difference between Deluxe and H& B.    There is an "upgrade" button on the top of your TT tool bar that you could click to upgrade to that higher version of the desktop software.

[VolvoGirl]

Let me know if that works to switch.  If that doesn't work or tries to make you pay to upgrade to Home & Business.  You can only have 1 program installed .  You didn't need to buy 2 programs.  You could have used the H&B version for all returns or even use  Deluxe.  All the Desktop programs have the same forms.  You just get more help in the higher versions.   Maybe  you can get a refund for one of them.  

And the tax returns are not stored or saved in the program but in separate data files ending in .tax2023.  Just go up to FILE - NEW TAX RETURN.  

[VolvoGirl]

Oh maybe you can.   One user wanted to buy another license and found…..
There are other reasons why I wanted my own licensed copy, and I was wanting to know how to apply said license. I went ahead and purchased the new license and I found that there is a 'help / switch product / Activate New Product' option, and there I was able to enter the new license. After doing this, I can see both new and old licenses in that 'switch product' dialog.