TurboTax Support has moved

Anonymous · ‎January 24, 2020

Since Turbo Tax links to support are broken what is the link to what federal tax forms were updated in today's release?

xmasbaby0 · ‎January 24, 2020

Many forms and schedules are not yet ready. When the IRS/state has finalized the forms you need then you will be able to file. Click Review to see what you have to wait for. The IRS is not accepting returns until January 27, so there is no hurry to file now. Filing now would not result in an early refund.

https://ttlc.intuit.com/community/forms/help/irs-forms-availability-table-for-turbotax-individual-pe...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Anonymous · ‎January 24, 2020

I appreciate your response but the link doesn't provide what I'm looking for. Also, I'm not in a hurry to file I just want to do standard tax prep since I paid for the software.

The point is - after you do an update and click on link to Federal Forms updated in this update it takes me to a web page that says Turbo Tax support has moved. When I click on it it doesn't take me to the Federal Forms link, it just takes me to a starting support page.

Linking from the software to the right web page is the most basic of basic functions and should be something Intuit could've fixed this week. Has nothing to do with tax forms being ready or not. It just adds to frustration of using this product. I remember in the past where Intuit products just worked.

xmasbaby0 · ‎January 24, 2020

That is odd. That link works perfectly when I click on it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

xmasbaby0 · ‎January 24, 2020

Form 1040, Individual Income Tax Return

available

Schedule 1: Additional Income and Adjustments to Income

available

Schedule 2, Additional Taxes

available

Schedule 3, Additional Credits and Payments

available

Form 1040-V, Payment Voucher

available

unsupported

Form 1040X, Amended U.S. Individual Income Tax Return

02/05/2020

unsupported

Form 1116, Foreign Tax Credit

01/29/2020

Form 1116, Foreign Tax Credit for AMT

01/29/2020

Form 1310, Stmt of Person Claiming Refund Due a Deceased Taxpayer

available

Form 14039, Identify Theft Affidavit

available

unsupported

Form 2106, Employee Business Expenses

01/29/2020

Form 2120, Multiple Support Declaration

available

Form 2210, Underpayment of Estimated Tax

02/05/2020

Form 2210-F, Underpayment of Estimated Tax by Farmers and Fishermen

02/05/2020

Form 2439, Notice to Shareholder of Undistributed Long-Term Capital Gains

01/29/2020

Form 2441, Child and Dependent Care Expenses

available

Form 2555, Foreign Earned Income (Spouse)

available

Form 2555, Foreign Earned Income (Taxpayer)

available

Form 3115, Application for Change in Accounting Method

available

Form 3468, Investment Credit

01/29/2020

Form 3800, General Business Credit

available

Form 3903, Moving Expenses

available

Form 4136, Credit for Federal Tax Paid on Fuels

02/05/2020

Form 4137, Tax on Unreported Tip Income (Spouse)

available

Form 4137, Tax on Unreported Tip Income (Taxpayer)

available

Form 4255, Recapture of Investment Credit

available

Form 4506, Request for Copy of Tax Return

available

unsupported

Form 4562, Depreciation and Amortization (Form 2106)

available

Form 4562, Depreciation and Amortization (Schedule A)

available

Form 4562, Depreciation and Amortization (Schedule C)

available

Form 4562, Depreciation and Amortization (Schedule E)

available

Form 4562, Depreciation and Amortization (Schedule F)

available

Form 4562, Depreciation and Amortization (Partnership Schedule K-1)

available

Form 4562, Depreciation and Amortization (Schedule K-1, S corporation)

available

Form 4562, Depreciation and Amortization (Partnership Schedule K-1 Unreimbursed Expenses)

available

Form 4562, Depreciation and Amortization (Form 4835)

available

Form 4684, Casualties and Thefts Personal Use Property

02/05/2020

Form 4684, Casualties and Thefts Business Use Property

02/05/2020

Form 4684, Casualties & Thefts page 4

02/05/2020

Form 4797, Sales of Business Property (page 1)

available

Form 4835, Farm Rental Income and Expenses

01/29/2020

Form 4852, Substitute Form W-2 or 1099R

available

unsupported

Form 4868, Application for Automatic Extension of Time to File

available

unsupported

Form 4952, Investment Interest Expense Deduction

available

Form 4952, Investment Interest Expense Deduction (for AMT)

available

Form 4972, Tax on Lump Sum Distributions (Spouse)

02/05/2020

Form 4972, Tax on Lump Sum Distributions (Taxpayer)

02/05/2020

Form 5329, Add'l Taxes on Qualified Plans (Incl IRAs) (Spouse)

available

Form 5329, Add'l Taxes on Qualified Plans (Incl IRAs) (Taxpayer)

available

Form 5405, First-Time Homebuyer Credit and Recapture

available

Form 5695, Residential Energy Credits

01/29/2020

Form 6198, At-Risk Limitations (Schedule C)

01/29/2020

Form 6198, At-Risk Limitations (Schedule E)

01/29/2020

Form 6198, At-Risk Limitations (Schedule F)

01/29/2020

Form 6198, At-Risk Limitations (Partnership Schedule K-1)

01/29/2020

Form 6198, At-Risk Limitations (Form 4835)

01/29/2020

Form 6198, At-Risk Limitations (S Corporation Schedule K-1)

01/29/2020

Form 6251, Alternative Minimum Tax

01/29/2020

Form 6252, Installment Sale Income

available

Form 6781, Gains and Losses from Sec 1256 Contracts and Straddles

available

Form 8283, Noncash Charitable Contributions

available

Form 8332, Release of Claim to Exemption for Child by Custodial Parent

available

Form 8379, Injured Spouse Claim and Allocation

available

Form 8396, Mortgage Interest Credit

01/29/2020

Form 8453, U.S. Individual Income Tax Transmittal for an IRS E-File Return

available

Form 8582, Passive Activity Loss Limitations

available

Form 8582-CR, Passive Activity Credit Limitations

02/05/2020

Form 8586, Low-Income Housing Credit

available

Form 8606, Nondeductible IRAs (Spouse)

02/05/2020

Form 8606, Nondeductible IRAs (Taxpayer)

02/05/2020

Form 8615, Tax for Certain Children who have Investment Income

02/05/2020

Form 8801, Credit for Prior Year Minimum Tax

available

Schedule 8812, Additional Child Tax Credit

available

Form 8814, Parents' Election to Report Child's Interest and Dividends

available

Form 8815, Exclusion of Interest from Series EE and I U.S. Savings Bonds

01/29/2020

Form 8822, Change of Address

available

unsupported

Form 8824, Like-Kind Exchanges

available

Form 8829, Expenses for Business Use of Your Home

available

Form 8834, Qualified Electric Vehicle Credit

02/05/2020

Form 8839, Qualified Adoption Expenses

available

Form 8853, Archer MSAs and Long-Term Care Insurance Contracts

01/29/2020

Form 8853, Long-Term Care Insurance Contracts

01/29/2020

Form 8857, Request for Innocent Spouse Relief

available

unsupported

Form 8859, Carryforward of the District of Columbia First-Time Homebuyer Credit

01/29/2020

Form 8862, Information to Claim Certain Refundable Credits after Disallowance

available

Form 8863, Education Credits

available

Form 8880, Credit for Qualified Retirement Savings Contributions

available

Form 8881, Credit for Small Employer Pension Plan Startup Costs

available

Form 8885, Health Coverage Tax Credit (Spouse)

01/29/2020

Form 8885, Health Coverage Tax Credit (Taxpayer)

01/29/2020

Form 8888, Direct Deposit of Refund

available

Form 8889, Health Savings Accounts (HSAs) (Spouse)

available

Form 8889, Health Savings Accounts (HSAs) (Taxpayer)

available

Form 8903, Domestic Production Activities Deduction

01/29/2020

Form 8915B, Qualified 2017 Disaster Retirement Plan Distributions & Repayments (Spouse)

02/05/2020

unsupported

Form 8915B, Qualified 2017 Disaster Retirement Plan Distribution & Repayments (Taxpayer)

02/05/2020

unsupported

Form 8915A, Qualified 2016 Disaster Retirement Plan Distributions & Repayments (Spouse)

02/05/2020

unsupported

Form 8915A, Qualified 2016 Disaster Retirement Plan Distributions & Repayments (Taxpayer)

02/05/2020

unsupported

Form 8917, Tuition and Fees Deduction

02/05/2020

Form 8919, Uncollected SS and Medicare Tax on Wages (Spouse)

available

Form 8919, Uncollected SS and Medicare Tax on Wages (Taxpayer)

available

Form 8936, Qualified Plug-in Electric Drive Motor Vehicle Credit

02/05/2020

Form 8938, Statement of Specified Foreign Financial Assets

02/05/2020

Form 8941, Credit for Small Employer Health Insurance Premiums

02/05/2020

Form 8941, Credit for Small Employer Health Insurance Premium - Spouse

02/05/2020

Form 8949, Sales and Other Dispositions of Capital Assets

available

Form 8958, Allocation of Tax Amts Between Certain Individuals

available

Form 8959, Additional Medicare Tax

available

Form 8960, Net Investment Inc - Indivs, Estates, Trusts

available

Form 8962, Premium Tax Credit

available

Form 9465, Installment Agreement Request

available

Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness

01/29/2020

Form 4562, Depreciation and Amortization Section 179 Limitation

available

Form 1040-ES, Individual Estimated Tax Voucher 1

01/29/2020

unsupported

Form 1040-ES, Individual Estimated Tax Voucher 2

01/29/2020

unsupported

Form 1040-ES, Individual Estimated Tax Voucher 3

01/29/2020

unsupported

Form 1040-ES, Individual Estimated Tax Voucher 4

01/29/2020

unsupported

Schedule K-1 Worksheet (Form 1041) - Estates and Trusts

available

Schedule K-1 (Form 1065), Partner's Share of Income, Credits, Deductions

available

Schedule K-1 (Form 1120S), Shareholder's Share of Income, Credits, etc.

available

Schedule A (Form 1040), Itemized Deductions

available

Sch A, Standard Deduction with Net Disaster Loss

02/05/2020

Schedule B (Form 1040), Interest and Dividend Income

available

Schedule C (Form 1040), Profit or Loss from Business

available

Schedule D (Form 1040), Capital Gains and Losses

available

Schedule E (Form 1040), Page 1, Supplemental Income and Loss

available

Schedule E (Form 1040), Page 2, Supplemental Income and Loss

available

Schedule EIC, Earned Income Credit

available

Schedule F (Form 1040), Profit or Loss from Farming

available

Schedule H (Form 1040), Household Employment Taxes (Spouse)

01/29/2020

Schedule H (Form 1040), Household Employment Taxes (Taxpayer)

01/29/2020

Schedule J (Form 1040), Income Averaging for Farmers and Fishermen

02/05/2020

Schedule R (Form 1040), Credit for the Elderly or the Disabled

01/29/2020

Schedule SE (Form 1040), Self-Employment Tax (Spouse Long Sch SE)

available

Schedule SE (Form 1040), Self-Employment Tax (Taxpayer Long Sch SE)

available

Schedule SE (Form 1040), Self-Employment Tax (Spouse Short Sch SE)

available

Schedule SE (Form 1040), Self-Employment Tax (Taxpayer Short Sch SE)

available

Form SS-4, Application for Employer Identification Number

02/05/2020

unsupported

Form W-4, Employee's Withholding Allowance Certificate (Spouse)

02/05/2020

unsupported

Form W-4, Employee's Withholding Allowance Certificate (Taxpayer)

02/05/2020

unsupported

Form 8995-A, Qualified Business Income Deduction

02/05/2020

Form 8995, Qualified Business Income Deduction Simplified Computation

available

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

xmasbaby0 · ‎January 24, 2020

Sorry it did not copy and paste very well--seemed like worth a try since you say the link did not work for you.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Anonymous · ‎January 24, 2020

Thanks xmasbaby, the link worked fine. But I'm not looking for the entire list. I'm looking specifically for the changes that were update in a specific update.

The link that doesn't work is the one that the app shows once an update is complete. It goes to the page with no information.

Click · ‎February 20, 2020

Exactly! The link to the change log has been broken for months. It makes me wonder if something so EASY TO FIX has remained broken for so long, how can the internals that are less visible be trusted?

bfgraue · ‎February 21, 2020

Have the same exact issue. Used to be able to see update details easily. Now when you click on "details", it takes you to a Turbo Tax Support page that says has moved and "click here". When you click that link, it just takes you to the a support page and gives you no details to what the update did.

bfgraue · ‎February 21, 2020

Wonder if it has something to do when browser used

Click · ‎February 22, 2020

Are you saying you, or anyone, is actually seeing the release notes when clicking on More Details in the update dialog? I don't see how that's possible. The "More Details" link within the program takes you to something like

turbotax.intuit.com/support/in-product/434-releases-notes-2012-ind/

which redirects you to "Support has moved".

Meanwhile, I found in this forum in https://ttlc.intuit.com/community/after-you-file/discussion/see-this-turbotax-support-faq-for-the-la... that TurboTax has made a decision not to provide update information. What? Are we to guess what forms are now included, and what changes have been made that might have data integrity issues with our return so far?

But even more stupid would be if TurboTax knew that they were hiding the update details from the customer, but still gave them a link telling them to click to find them. Do they just like to watch Charlie Brown try to kick the football?

Anonymous · ‎February 22, 2020

I found it ridiculous that we can't see what changes are in each update and that it hasn't been addressed. I was actually on a call with support for another issue. I mentioned this, and he didn't even acknowledge I asked the question. He just continued to talk about the other issue. It's very odd.

bfgraue · ‎February 23, 2020

Always used to read details of updates to see what had changed and if a particular schedule I used had been revised. It is crazy that that information is no longer available. Why bother with "see details" then?

Click · ‎February 26, 2020

It's odd and asinine. While I am bothered by the policy of not telling you how changes made might effect your return in progress, the worse issue is that they continue to put a link there for you to follow to see them! How stupid is that?

It is said that if you want to know how clean a restaurant's kitchen is, check out the restrooms. Restrooms are easier to keep clean than a kitchen, and they know the restroom is customer facing. So here we have the update process, which every user encounters multiple times, with a broken link. This is what has me worried about what's going on inside the program where we can't see.

RickTax · ‎March 6, 2020

This is totally ridiculous. Intuit updates the software with new forms. You click on "More Details" and get "TurboTax Support has Moved".

This has been reported now for months. Nothing is fixed. It's an easy fix, make the links to what has changed point to the new location.

Absolutely unacceptable. Just happened today, 3/6, for a Federal update, that I have no idea what was changed.

In another post, the comment was made in January that release notes have been discontinued, and the links would be removed in future updates. 2 months later, nope.

Intuit - I have to say, your housekeeping is awful.

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

TurboTax Support has moved