TurboTax Support has moved

Forum|Forum|6 years ago
January 25, 2020
2 replies
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Since Turbo Tax links to support are broken what is the link to what federal tax forms were updated in today's release?

xmasbaby0

Level 15

Many forms and schedules are not yet ready. When the IRS/state has finalized the forms you need then you will be able to file. Click Review to see what you have to wait for. The IRS is not accepting returns until January 27, so there is no hurry to file now. Filing now would not result in an early refund.

https://ttlc.intuit.com/community/forms/help/irs-forms-availability-table-for-turbotax-individual-personal-tax-products/00/26224

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Anonymous

I appreciate your response but the link doesn't provide what I'm looking for. Also, I'm not in a hurry to file I just want to do standard tax prep since I paid for the software.

The point is - after you do an update and click on link to Federal Forms updated in this update it takes me to a web page that says Turbo Tax support has moved. When I click on it it doesn't take me to the Federal Forms link, it just takes me to a starting support page.

Linking from the software to the right web page is the most basic of basic functions and should be something Intuit could've fixed this week. Has nothing to do with tax forms being ready or not. It just adds to frustration of using this product. I remember in the past where Intuit products just worked.

xmasbaby0

Level 15

That is odd. That link works perfectly when I click on it.

RickTax

Level 2

This is totally ridiculous. Intuit updates the software with new forms. You click on "More Details" and get "TurboTax Support has Moved".

This has been reported now for months. Nothing is fixed. It's an easy fix, make the links to what has changed point to the new location.

Absolutely unacceptable. Just happened today, 3/6, for a Federal update, that I have no idea what was changed.

In another post, the comment was made in January that release notes have been discontinued, and the links would be removed in future updates. 2 months later, nope.

Intuit - I have to say, your housekeeping is awful.