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Is it possible that you have more than one TurboTax account? See this TurboTax support FAQ for how to view all of your accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...
This year prices to high! Could NOT get a schedule c for self employed- it kept “looping” if they knew it was a problem why not fix it! 5 hours later… omg! You suck turbo tax
I had similar trouble. I've used turbotax for 10 years. Lots of trouble this year. On Review of my Federal Return there was a problem I could not fix. It was late and there was no one to help me. The site would not let me e-file with the problem so I had to print the returns for mailing in. Pretty dissapointed with this result.
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