2410520
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Investments: Stocks, Crypto, & More on July 16! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
ajae78213-gmail-
New Member

TurboTax keeps redirecting me when I click “I want to refile online”. What am I doing wrong?

I had to refile because my AGI was wrong. I have tried using windows, safari, chrome, bing and the mobile app.
posted
‎January 23, 2022 1:27 AM
last updated ‎January 23, 2022 1:27 AM
0
3
445
Reply
Bookmark Icon
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
Critter-3
Level 15

TurboTax keeps redirecting me when I click “I want to refile online”. What am I doing wrong?

Which tax year are you trying to file ? 

‎January 23, 2022 2:40 AM
0
2
435
Reply
Bookmark Icon
ajae78213-gmail-
New Member

TurboTax keeps redirecting me when I click “I want to refile online”. What am I doing wrong?

2021

‎January 23, 2022 7:42 AM
0
1
426
Reply
Bookmark Icon
Critter-3
Level 15

TurboTax keeps redirecting me when I click “I want to refile online”. What am I doing wrong?

Clear your cookies and/or switch browsers  then complete the FILE tab again from the beginning.  Also since the IRS will not start processing returns until after tomorrow you may need to wait for that error message to clear. 

 

If you still have issues contact TT support :  contact details can be found here

 

 

‎January 23, 2022 7:48 AM
0
420
Reply
Bookmark Icon

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post

Featured forums
Taxes
Lower Debt
Investing
Self-Employed
All topics

Unlock tailored help options in your account.

Live Assisted: Get answers to all your tax questions! Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Live Assisted. Explore your options!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

WadiSch
Raph
RobertBurns
granitegator
user17520162976

Did the information on this page answer your question?

thumb-up Yes
thumb-down No
close icon
checkmark

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

and start working
on your taxes

File your taxes, your way

Get expert help
or do it yourself.

Get started
close icon
icon help

Access additional help, including our tax experts

Post your question

to receive guidance
from our tax experts and community.

Connect with an expert

Real experts - to help
or even do your taxes for you.

Get started