Turbo Tax Premier

[Dwight1961]

I purchased TurboTax Premier and downloaded onto my computer. However, it loaded up as the Deluxe version and NOT premiere, why is that? I used the license code [Removed license code], don’t understand why this happened, I hope you’re not going to charge me another $35 for an upgrade when I have the premier!

Thank you,

Dwight Arney 

[email address removed]

[xmasbaby0]

@Dwight1961 You just posted your license code to anyone on the internet who would like to steal it.

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

[taxlady28]

Contact wherever you bought it from.  They sold you Deluxe and charged you for Premier.

[Dwight1961]

It was a brand new, un-opened package that says Turbotax Premier Investments & Rental Property. The disc says the same thing.

[SForrestLO]

For further assistance, please contact support. 
This FAQ will provide you with the steps to contact an agent. 
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily.

[Dwight1961]

Not answered but  thanks anyway.