TT for Windows 2021 restarts after closing

[Rocket J Squirrel]

I'm just starting my 2021 return using TT Premier for Windows, entering random bits of info as they come in.

When  I close a session by clicking the red X in the window title bar, TT closes, then reopens a few seconds later. This only happens if I have made some change to the data and told TT to save it after clicking the X. I would prefer it stay closed when I close it.

TT 2021.47.15.72

Version 021...000...0415 (not a phone number)

[I never understood TT version numbers]

[SForrestLO]

Please see the resolution offered in this thread for assistance. 

Thread

[Rocket J Squirrel]

I see no resolution in that thread. Maybe I'm missing it, can you spell it out for me?

[AJorgy]

I have the identical is in Premier 21. Every time I make an entry and close the program it asks do I want to save, and I click on yes. Turbo Tax restarts again and I have to close it again. There has to be a software problem. This has happened at least half a dozen times after entries were made.

[HeatherPLO]

@AJorgy

@Rocket J Squirrel

Thank you for letting us know.  For this experience, please use the Help Article here to reach out to us directly for further assistance.  

[AJorgy]

What an evasive answer! Sending a customer to online "unhelpful" area.

[Rocket J Squirrel]

This bug seems to be fixed in WinPerRelease 021...000...0421.

[Rocket J Squirrel]

Wrong again. It just happened again even though I only looked at my data and didn't change anything.

[mitchwinter]

Yes... It is happening to me as well. 

[RPDJW]

Same problem. Every time I close TT it restarts.

[llorie623]

I have the same issue since about 2 updates ago. I save my work, close it and it relaunches itself.

Let's not even get into how the problem "freezes" after each entry. It took my 18 minutes to input information from one W-2 yesterday. Have another 2 to enter. I truly hope they fix this as it is obvious that it  is an issue with one of the recent updates.

I did my daughter's return 2 weeks ago and there were no issues.

[WileEMan]

I have the same issue with Home and Business edition. This is very frustrating and should not be happening for the price we pay for this software! TT needs to fix this!

[fanofthewild]

....same for me, Home & Business.  After I enter data or open a tax return, and subsequently exit, Turbotax restarts. At that point if I close it again after not opening a return, it stays closed.....

[fanofthewild]

To SForrestLO:  Sorry this is not a solution to the current issue at all.....

[Tas6]

Same problem here, also loop issue when using "walk me through everything."