You need to download and install the Desktop program. Do you need help installing the Desktop program? How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbo...
If you have the License Code you can download the program here,
https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax
If you started in the Online version you can switch to the Desktop program and continue without paying for Online. How to switch…….
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN
