2840965
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

xdevlinx
New Member

The site walks me through the process of filing my state return. It says ready to file. When I select continue I get a blank white screen.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies
Kat
Level 15
Level 15

The site walks me through the process of filing my state return. It says ready to file. When I select continue I get a blank white screen.

EDITED after original response to add link.

 

I've seen several users with the same issue (over the last week).  I've reported this to TurboTax Moderators.  So far, I've had no reply.  I will certainly update you with further info.

 

I'm wondering if TurboTax is still waiting on some state form for your return.  The states often lag with the forms availability.  So sorry for the inconvenience.

 

You can use the linked form below to see the proposed date of availability of your state forms.

Intuit App

 

 

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
Kat
Level 15
Level 15

The site walks me through the process of filing my state return. It says ready to file. When I select continue I get a blank white screen.

@xdevlinx This issue should be resolved now.  Please post back if you continue to have trouble.  Sorry for the inconvenience.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

The site walks me through the process of filing my state return. It says ready to file. When I select continue I get a blank white screen.

Experiencing this again a year later… 

MarilynG1
Expert Alumni

The site walks me through the process of filing my state return. It says ready to file. When I select continue I get a blank white screen.

If you're Efiling your Federal and State returns together, some users have experienced the blank screen.  Try Filing Federal and State Returns Separately.

 

If you still can't Efile your state return, let us know and we'll try to help.  You can also Contact TurboTax Support for more help.

 

Here's more info on Blank Screen, Missing Buttons or Images.

 

@Celesteloves 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question