in [Event] Ask the Experts: Itemized Deductions - Schedule A
756798
You'll need to sign in or create an account to connect with an expert.
Hi,
How to fix an e-filed return that was rejected with one of these error codes:
This rejection occurs when the date of birth or Social Security number for the primary taxpayer (the first person listed on the return) is either incorrect or doesn't match what's on file with the IRS.
Try This First (Recommended)
Get your Social Security card and then follow these steps to make sure your information was entered correctly:
Other Options
If you verified that the information you entered into TurboTax exactly matches the Social Security card, and that the birth date is correct and has been entered in MM/DD/YYYY format, your next step is to call the Social Security Administration (SSA) at 1-800-772-1213 to verify that the SSA's records are correct. (The IRS gets their information from the SSA.) Correct SSA records will prevent the same rejection next year.
In the meantime, your best option is to file a paper return, as your return will continue to get rejected until the mismatch is fixed at the SSA, which can take at 4–6 weeks or even longer.
You're right, this is an absolute pain in the butt and everyone dealing with this situation is asking, "Why me?!"
I thought they fix this problem last year I guess not please can somebody help me
If the DOB is correct on your tax return and you double-checked the format (MMDDYY), it could mean the IRS has the wrong DOB. In that case, you would need to print and mail your return to the IRS.
Please read over the entire article for more information.
How do I fix e-file reject IND-524?
You can also contact support over the phone for help with this too.
What is the TurboTax phone number? - Intuit
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
Mandy1979
Level 1
in [Event] Ask the Experts: Itemized Deductions - Schedule A
stangwizdak
New Member
JeanA_2009
Level 1
kcleaverpurdy
New Member
lilbit197904
New Member