2815397
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

TECH SUPPORT | Review page stuck on white screen and won't move forward to file.

Hello, you stated that you were able to just go to finish and file? When I hit the 3 lines on the top right I don’t see a “finish and file” option just “file” and that is where my issue occurs. Could you enlighten me on where the “finish and file” happen to be? 

CatinaT1
Expert Alumni

TECH SUPPORT | Review page stuck on white screen and won't move forward to file.

Is this the problem you are having? Why am I not seeing an option for Step 3 in the Finish and File section after completing Step 2?

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
AArdoin
New Member

TECH SUPPORT | Review page stuck on white screen and won't move forward to file.

Can you please tell me how you skipped the review section and went straight to Finish and File? I'm not seeing any option like that at all on my side and I'm losing my mind trying to file.

MarilynG1
Expert Alumni

TECH SUPPORT | Review page stuck on white screen and won't move forward to file.

If you're using TurboTax Online, close the program, clear your Cache and Cookies, and reopen the program.  You can click the FILE tab in the left-side menu.

 

If you're using TurboTax Desktop, click on the FILE tab at the top.

 

@AArdoin 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question