Stuck on Step 2!

[urbanek14]

I am trying to refile my state taxes (IL) due to an error on my end for entering incorrect AGI. However, I am in the "File" section and cannot move past Step 2, where it asks to verify my direct deposit.  I have tried multiple times to verify my account information, but it will not move me on to Step 3 to make the changes I need in order to e-file. Support is not understanding my issues and is giving me the run around. 

[CatinaT1]

Thank you for reporting your experience. We are currently investigating the issue and will provide updates as soon as possible.

[urbanek14]

Has this been resolved?