Software won't transmit without updating. There is no updates so not able to e-file. Is there an issue that you cant e-file?

[AkinaLO]

If you call customer support they may be able to have a state return pushed to you. Please refer to the article below to contact support.

What is the TurboTax phone number? - Community

[Torch1]

I had the same problem.  I called support and they suggested I reboot the computer (I should have thought of this).   When I did Turbotax restarted and said there were updates.  I told it to update and it did.   The everything worked.   When I was in the program and tried to update from "online" like note said to do it didn't work.  But shutting down and restarting worked like a charm.

[fredk3rd]

I had this issue and was on the phone with a representative for over an hour. I was on the internet and the representative was able to see my screen. Nothing was wrong with my software or my computer or Turbo Tax's server. I had internet connection. 

The issue turned out being my internet connection. It's a good possibility my WIFI router needed its software updated. I activated the hot spot on my phone and connected my computer to my phone. Then I opened Turbo Tax and the software automatically found the required update. 

I recommend updating the firmware on your WIFI router if you have done everything else.