Torch1
New Member

Get your taxes done using TurboTax

I had the same problem.  I called support and they suggested I reboot the computer (I should have thought of this).   When I did Turbotax restarted and said there were updates.  I told it to update and it did.   The everything worked.   When I was in the program and tried to update from "online" like note said to do it didn't work.  But shutting down and restarting worked like a charm.