software update

[LynnP]

thanks for your response to my problem, but the problem was my computer.  After I shut it down and restarted the program worked just fine.

Lynn

[mmsibimon]

I am  having the same issue and I restarted my computer, didn't help.  Software update check online shows it is up to date, but when I hit the transmit returns now button, it gives a message that  I need to update my software.  I use Turbotax Premier.  I checked all threads in here, and didn't see any resolution.

[SForrestLO]

@mmsibimon

Please see this Turbo Tax FAQ to troubleshoot. https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-blank-screens-missing-buttons-or...

[Johng1900]

I have same problem

[LeonardS]

In some instances, temporary internet files can disrupt access to secure websites. If a page fails to load or you experience difficulties signing in to your account, clear your browser's temporary internet files, including cookies, cache and browser history.  Then close and restart your browser.