Site won't let me log in through the site or through the link that was sent to my Gmail. I have recently changed my password and the site still will not work when the new password was entered.

[AmandaR1 · Accepted solution]

It could have expired or you may have made a mistake typing your email. I'd recommend trying again.

If you haven't tried the account recovery tool, it may help you get access to your account as well. To use it CLICK HERE.

[crs1023]

Changed password-site won't accept it

[darline506Azalea]

why can't I just log in????????

[xmasbaby0]

@darline506Azalea 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...