1910885
You'll need to sign in or create an account to connect with an expert.
Don't panic. There's always a good reason somewhere on the screen, or a box popped up with more details as to why. It's not always obvious or where you would expect. Turbotax is really good that way.
Please try clearing your cookies and cache. For instructions, please click the following links: Clear Cookies - Clear Cache. If you have access to another browser, you may also try to use a different browser or incognito to log into your return. If the error persists, please contact customer care by following the steps here.
Still didn't work after clearing cache and cookies. Also tried on other devices, wired, cellular, and Wi-Fi networks, with no success. The mobile app is giving the same "hit a snag" error, as well. Customer service wants an extra $65 before they help.
Try opening an incognito Chrome browser to proceed. Be sure the program is up to date by closing the program and the browser window.
If anything was imported, check all import fields for accuracy. Run the reviews again.
Here are some additional troubleshooting resources:
Minimum system requirements for your device.
Troubleshoot blank screens, missing buttons, or missing images.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
Debinlewis5
New Member
andslim
New Member
dy242424
New Member
akulinska44
New Member
gbird8469
New Member