Reject Code IND-031-04

[NikLuvs72]

After receiving 4 rejections, I learned some valuable information. Currently, the IRS still has not processed 7 million 2019 tax returns. If this applies to you, even though your 1040 has a specific AGI, the IRS has it as zero. 

To confirm this most likely applies to me, I created an IRS account to see my tax transcripts. For the year 2019, instead of the transcript, it has a "Verification of non-filing letter for the year" which "provides proof that the IRS has no record of a filed Form 1040-series tax return for the year you requested."

I went back to my 2020 return and entered zero for the AGI and re-efiled. The IRS accepted it within 5 minutes. 

This more than likely explains why I only received the first stimulus and not the second or third. 

I of course will contact the IRS to further confirm for my scenario, but I thought this might help some people. 

[LisaVee]

Well now isn't that special!  This happening to my mom as well and she also never received the second stimulus payment.  I think I will try this.  Thanks

[fanfare]

AGI = zero works for some filers but not for others.

you can also first tell TurboTax you did not file last year.

[NikLuvs72]

Looking at what the IRS had was the most helpful. I'd recommend creating an account to view her transcripts. 

[smori]

Thank you so much! After 3 attempts rejected for my minor kids' tax return the 4th attempt was accepted. Big relief! 

[r31391]

How do I tell TurboTax that I did not efile last year?

[DoninGA]

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@r31391 wrote:

How do I tell TurboTax that I did not efile last year?

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In the File section of the program on Step 3 you are asked if you filed a 2019 tax return.

[bradcarlson13327]

I checked the IRS database and the AGI was correct and the amount that TurboTax had filled in. After the 3rd reject, I changed the AGI to 0. It rejected with the same code for Spouse AGI. I changed that to 0. And the return was accepted. I think there is a bug on one side or the other - TurboTax or the IRS.

[anniegrl]

Thanks for sharing this. I did the same thing and after wasting half a day getting rejected, it FINALLY worked!