Refund State fee to file

[sandyabe]

my federal return was rejected because my AGI didnt match even though i used turbotax last year.  the 2020 AGI is correct so there is nothing to do but mail it so now i can't file my state but I already paid TurboTax to file state and your automated phone service won't send me to a human.  

[VolvoGirl]

First try using 0 for the AGI.   The IRS took a long time to process 2020 returns so the AGI didn't get entered in time.  Go back through the File tab.

[sandyabe]

thanks yes tried that too