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Level 3
Mar 6, 2020 1:30 PM UTC
Solved

Program updates - download version 2019

Hey TT, I clicked the link to see critical Federal updates and it took me to a webpage that moved.   Seriously?  It's tax time, and you update a program and have a broken link?  For people that already filed, they need to know if something critical has changed.  Fix your program link please.  

    GabiU
    GabiUAnswer
    Moderator
    Apr 9, 2020 9:59 PM UTC

    Thanks to your feedback, Release Notes is making a comeback! We're working on a process to make sure you all get updated information. 

    You've made a difference and we appreciate you taking the time to reach out to us on the community. 

    Happy filing! 

    **Say "Thanks" by clicking the thumb icon in a post or "Mark as Best Answer"

    187 replies

    Level 2
    Apr 6, 2020 11:24 PM UTC

    Attempted to upgrade turbo tax, upgrade would not take. Says there is no link to the upgrade

    Level 2
    Apr 8, 2020 11:19 PM UTC

    my tubor tax wont update to 2019

    VolvoGirl
    Level 15
    Apr 8, 2020 11:26 PM UTC

    @GeneScott60   What are you trying to update?  You can not update 2018 or prior year Desktop program to be 2019.  Did you buy and install the 2019 program but can't update it?  Windows or Mac?

    GabiU
    Moderator
    GabiUModeratorAnswer
    Moderator
    Apr 9, 2020 9:59 PM UTC

    Thanks to your feedback, Release Notes is making a comeback! We're working on a process to make sure you all get updated information. 

    You've made a difference and we appreciate you taking the time to reach out to us on the community. 

    Happy filing! 

    **Say "Thanks" by clicking the thumb icon in a post or "Mark as Best Answer"
    Level 2
    Apr 9, 2020 10:06 PM UTC

    i need an update to fie electronically

    Level 2
    Apr 11, 2020 6:54 PM UTC

    having program upating my turbotax cd

    Level 2
    Apr 14, 2020 7:12 PM UTC

    I am not getting updates to 2019 Taxes.  I have one error to correct to file my taxes and I am getting a message that it will be fixed in next Turbo Tax Update.  Where is the update?  I am usually asked if I want to get updates or work on my taxes.  I am not getting that message.  Also i cannot find the way to get updates.

    Level 2
    Apr 30, 2020 9:43 PM UTC

    need state of Georgia update for 2019 version

    Level 2
    Apr 30, 2020 9:44 PM UTC

    State of Georgia 2019 update

    Level 2
    May 5, 2020 3:10 PM UTC

    Turbo tax does not open while trying to update. update always failed.

    Level 2
    May 13, 2020 11:51 PM UTC

    Hi

     

    I need a turbo tax 2019 premire download

     

    Lost my CD  please respond

     

    [email address removed]  ID <removed>

    VolvoGirl
    Level 15
    May 14, 2020 12:03 AM UTC

    If you lost the CD do you have the 14 digit License Code for it? Did you check your computer cd drive?  Did you buy it directly from Turbo Tax?

     

    To download instead use this FAQ

    How to install Turbo Tax from a download

    https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450

     

    Or Contact Customer Service
    5am-5pm Pacific Time Monday -Friday
    https://support.turbotax.intuit.com/contact/

    What is the Turbo Tax phone number
    https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

    VolvoGirl
    Level 15
    May 14, 2020 12:14 AM UTC

    I see in your other post you do have the License Code fir it.  Good.  Use my link above.

    Level 2
    Jul 15, 2020 4:28 PM UTC

    my taxes were rejected