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R1ko
New Member

Product canceld order Pending refund

I have been using my intuit debit turbo card that I received my stimulus check on and it was working fine until I went to purchase an item on 4/15/20 for 281.63. I canceld this order, the money was pending the whole time before I canceld order and now that I canceld it it still says the 281.63 is pending. And uts been lime this for like 4 or 5 days. How long does it take for a pending order refund take to clear after purchase was canceld. I have been having a very hard time getting ahold of a real person to tall to to get help. But still no luck, somebody over there. Please help me thank you

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1 Reply
ty20sykes
Returning Member

Product canceld order Pending refund

(I realize this is an old post but this info may help someone else) 

 

That sounds like a hold the bank puts on your account.  It could fall off your account in 3-5 business days depending on your bank.  I would contact the bank and find out what their policy is.  

 

Usually when a card is used a pre-authorization temporarily holds that amount assuming an order will be placed for that same amount.  Sometimes the same exact amount does not come in (i.e. if there is tax added to the final order).  So you may even have a charge as well as a hold.  It really depends on the bank's policy. 

 

Hope this helps you understand what the pending charge is and how it may progress.  

 

 

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