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vizcrew
New Member

Is your website down? I keep getting a "Hmm, looks like we hit a slight snag". I can't get to the payment screen.

 
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8 Replies
rjs
Level 15
Level 15

Is your website down? I keep getting a "Hmm, looks like we hit a slight snag". I can't get to the payment screen.

There was a technical problem at TurboTax earlier today, which has been resolved. You should be able to complete the purchase now.


Sage36
New Member

Is your website down? I keep getting a "Hmm, looks like we hit a slight snag". I can't get to the payment screen.

problem is still happening. I had to change my password to pay state filing fee. But I'm still hitting a "slight snag" this morning.

Is your website down? I keep getting a "Hmm, looks like we hit a slight snag". I can't get to the payment screen.

I am a different person having the same problem on June 15, the day my estimated State taxes are due!  

JotikaT2
Employee Tax Expert

Is your website down? I keep getting a "Hmm, looks like we hit a slight snag". I can't get to the payment screen.

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Is your website down? I keep getting a "Hmm, looks like we hit a slight snag". I can't get to the payment screen.

Hey What exactly is product support supposed to do exactly?

JotikaT2
Employee Tax Expert

Is your website down? I keep getting a "Hmm, looks like we hit a slight snag". I can't get to the payment screen.

Do you have a specific question we can assist you with?

 

If so, please comment with your question and we will do our best to help you.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Is your website down? I keep getting a "Hmm, looks like we hit a slight snag". I can't get to the payment screen.

This site can’t be reached

The webpage at https://myturbotax.intuit.com/ might be temporarily down or it may have moved permanently to a new web address.

ERR_TUNNEL_CONNECTION_FAILED

Is your website down? I keep getting a "Hmm, looks like we hit a slight snag". I can't get to the payment screen.

That link works fine for me ... so clear your cookies and/or switch browsers.  Or try this link :  

https://turbotax.intuit.com/

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