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fwmouse
New Member

Error message that says my return cannot be saved. Using Premier for Mac

I got that error, then found that I was accidentally attempting to save the file to another user's directory on my Mac,  and thus won't have the write permission. I changed the save directory to my own directory and it worked.

Error message that says my return cannot be saved. Using Premier for Mac

The link leads into a perpetual circle. This problem requires a real person who knows the guts of Turbotax, not a _tax_ expert!

SForrestLO
Intuit Alumni

Error message that says my return cannot be saved. Using Premier for Mac

What link are you referring to?

@richard105

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Error message that says my return cannot be saved. Using Premier for Mac

Spent an afternoon entering  data in TurboTax Deluxe, attempted to save a secure version with a password, got a message "The password must be between 8 and 32 characters long." Finally saved without a password to not lose the data..

bcgross4
New Member

Error message that says my return cannot be saved. Using Premier for Mac

THIS WORKED!  THANK YOU 2022

MoniqueLO_
Intuit Alumni

Error message that says my return cannot be saved. Using Premier for Mac

Thank you for the update! We are glad you were able to get your issue resolved.

@bcgross4

olyboyds
Returning Member

Error message that says my return cannot be saved. Using Premier for Mac

I have deluxe and am experiencing the same issue.  It started when I first saved and did not select the encryption option.  At one point, I was not allowed to e-file and the reason was that the return could not be saved.  I force quit and repeated the e-file process and it went through (I think).  Waiting to hear from IRS.

olyboyds
Returning Member

Error message that says my return cannot be saved. Using Premier for Mac

That worked.  I went into System Preferences, Privacy & Security, then Full Disk Access, then Click the lock to make changes and selected Turbo Tax.  That did it.  Move this message to the top!!!!

olyboyds
Returning Member

Error message that says my return cannot be saved. Using Premier for Mac

That worked.  I went into System Preferences, Privacy & Security, then Full Disk Access, then Click the lock to make changes and selected Turbo Tax.  That did it.  Move this message to the top!!!!

olyboyds
Returning Member

Error message that says my return cannot be saved. Using Premier for Mac

Try this: I went into System Preferences, Privacy & Security, then Full Disk Access, then Click the lock to make changes and selected Turbo Tax.  That did it.  Move this message to the top!!!!

olyboyds
Returning Member

Error message that says my return cannot be saved. Using Premier for Mac

This works:  I went into System Preferences, Privacy & Security, then Full Disk Access, then Click the lock to make changes and selected Turbo Tax.  That did it.  Move this message to the top!!!!

mlbujack
New Member

Error message that says my return cannot be saved. Using Premier for Mac

I use a MAC lap-top.  I cannot get to the bottom of the pages to 'save' my data.  How do I save data?

CarissaM
Intuit Alumni

Error message that says my return cannot be saved. Using Premier for Mac

If you are still having the same issue, please follow the instructions here to contact us by phone. @mlbujack

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Error message that says my return cannot be saved. Using Premier for Mac

Thank you! This is only thing that allowed me to file. 

Ebony A
Intuit Alumni

Error message that says my return cannot be saved. Using Premier for Mac

Glad to hear that you were able to successfully file - thanks for the update @Keithab.

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