Overcharged for e-filing

[barbmacgregor]

I used Turbo Tax for my very simple federal income taxes (my state doesn't have an income tax). I had only one option for paying and it was $230. I owed the government $172. The wording was very ambiguous and seemed to say my federal taxes were part of the order summary. They were not. I was charged more than I actually owed! I feel like I was duped into paying more than was necessary. I'd like a refund or a reduction.

[DoninGA]

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...