no way to change cd subscription to download.

[grandpaknei]

Wandered all over the Turbo tax website looking for a way to download the software I paid for on CD because I am on a new laptop without DVD drive.  Just keep getting routed to online turbo tax and asked inane questions.  I want the software on my pc to open last year's file and roll on without answering questions over and over again.   ( Windows 11 )

[grandpaknei]

I bought the CD, but my computer doesn't have a CD drive
SOLVED•by TurboTax•2497•Updated 7 days ago
That's OK—you can download your software directly from TurboTax. But, keep in mind, you can't use both the CD and the download. You must use one or the other.

Follow these instructions to download the software:

Go to installturbotax.com.
Select Create account if you don't already have one. If you do, sign in.
If you don’t remember your credentials, go to our Account Recovery page.
Enter your license code in the pop-up window.
It’s a 16-character combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that can be found on your CD box insert, envelope, or packing slip.
Select your operating system, then select Get download.
Download your software and install it.
When you get to the Your product is installed, now let's activate it screen, enter your license code in the License code box, then select Continue to complete installation.
If you need help installing, we can help with Windows and Mac.

Related Information:

How do I install and activate my TurboTax Desktop product?
Check your CD and CD drive (Windows)
How do I download my software from TurboTax.com?
How do I preview my return in the TurboTax CD/download software?
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[grandpaknei]

Still looking for a way to change subscription to download online.

[VolvoGirl]

How to download Turbo Tax instead of using the CD (Oct 16, 2023)
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

[VolvoGirl]

Do you have the Advantage Auto Renew plan?  You can change it for next year.  How to update my Advantage account information
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...

[grandpaknei]

The link you provided says to
Sign in to your Intuit Account.
1. Under Payment Info, select View.
2. Select Edit and update your billing and shipping info.
3. Select Save.
Which would work fine, except “Payment info” does not appear anywhere when you log into your account. I have a URL that used to be advantage specific, but now takes you to the generic page. Which only includes
INTUIT ACCOUNT
Overview
Sign in & security
Profile
Data & privacy
Preferences
Products & billing
Payment methods (only lists the credit cards stored)

What you have to do is select Products & billing
1. select Products & billing
2. click on your turbotax product,
3. click on the right arrow to get multiple choices.
4. Box one is your advantage enrollment for the 2024 CD
5. Box 2 will be your downloaded downloaded TY2023 TurboTax Desktop Deluxe DIY Advantage with the same license as the CD if you had to trade it out because you don't have a cd drive this year.
6. Click on add/remove in Box one to remove the CD subscription
7. Then add a new product to download turbo in 2024. (Which will allow Intuit to forget you subscribed to advantage for 10 years and allow you to pay more than buying on amazon or at Best Buy)