Need to fix rejected state return

[mattanni]

state return was rejected how do i fix it

[SweetieJean]

What is the rejection message/code? Which state?

[Fix-2020]

I e-filed my 2020 returns. State return was rejected I do not know how to fix my state return

This is for NYS

I do not have a rejection code

[MoniqueLO_]

Look for an ACTION NEEDED! email from turbotax@intuit.com. It will give you a brief explanation of your reject and how to fix it.

If you did not receive an email then sign in to TurboTax, select Fix my return, and you will see your reject code and explanation.

Please see below for information on how to fix and refile your return.

https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/00/26136

If you need additional assistance please feel free to contact customer support. 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Steph99taxes]

The Primary Taxpayer Prior Year Adjusted Gross Income (AGI) did not match the Prior Year AGI on the Illinois Department of Revenue (IDOR) production file

[RobertB4444]

The federal AGI is on line 1 of your Illinois 1040 from last year.  Your Illinois Base Income is on line 9 of your Illinois 1040 from last year.  

[Cat-san125]

• I’m having trouble fixing my state taxes- I can’t seem to 

[Cat-san125]

Ohio-i don’t have the code

[Cat-san125]

Yes-how do i fix it

[EbonyA]

Have you reviewed the FAQ provided above by MoniqueLO_? it provides the steps for fixing a rejected return. Please advise if you still need assistance after reviewing it @Cat-san125.

[Idigem649]

Prior year (AGI did not match prior year on IIDOR production file?  I have NO IDEA what that means.   I have looked at my entire Illinois return and can't find an error.  

[Idigem649]

A G I  gross income did not match Prior year AGI on the Illinois dept of rev production file??????????

[Buckeye girl]

It’s not letting me tap on my answers 

[Buckeye girl]

Ohio

[MonikaK1]

If you are trying to fix a rejected state return, such as other users in this thread from prior tax years were doing, see this revised help article.

To fix your rejected return, sign in to TurboTax and select Fix it now or Revisit, and TurboTax will guide you through fixing and refiling your return.

Be sure only to make the recommended entries to fix the error.

If you are still having trouble, please clarify the problem and state where you are encountering a problem with making entries.