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Native Support for New Macs

Last I heard, TurboTax does *not* natively support Apple Silicon Macs, the *only* kind they now sell.   No, I don't want to download Rosetta.   I remember seeing a System Requirements page that listed Intel Mac as a requirement, but don't see that here:  https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements.   Does anyone know if they've addressed the issue for new Macs?

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8 Replies

Native Support for New Macs

The current year program (2022) runs just fine on my M1 iMac. 

Native Support for New Macs

I don't want to install Rosetta, which was required for TT 2022.   Maybe they came out with an update addressing that.   A sure-fire way to see if they support the Apple Silicon architecture is to find the Turbotax app and executable, and in a Terminal window run the 'file' utility on it, looking to see if it supports the 'arm64' architecture.  For instance, this command demonstrates that Quicken supports both 'arm64' and 'x86_64' (Intel 64 bit chips):

> file /Applications/Quicken.app/Contents/MacOS/Quicken
/Applications/Quicken.app/Contents/MacOS/Quicken: Mach-O universal binary with 2 architectures: [x86_64:Mach-O 64-bit executable x86_64] [arm64:Mach-O 64-bit executable arm64]
/Applications/Quicken.app/Contents/MacOS/Quicken (for architecture x86_64): Mach-O 64-bit executable x86_64
/Applications/Quicken.app/Contents/MacOS/Quicken (for architecture arm64:( Mach-O 64-bit executable arm64

I'm thinking if the Quicken folks can figure it out the TurboTax developers should be able to do it, but the System Requirements statement isn't explicit about that.

 

Native Support for New Macs

Native Support for New Macs

I have seen their statement, but it's not explicit about native Apple Silicon support.   I bought the earlier version based upon their incomplete specification and didn't use it, and couldn't return it.  

 

Not going to buy TT 2024 unless/until I hear that they've addressed  this issue.   This page suggests there is no change:  https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-syst...

Native Support for New Macs

bought and downloaded it... wants to install Rosetta... still. When is this going to be changed? Of course now I can't use it unless I want to install Rosetta... which I do not. And I cannot return it... This is not right.

Native Support for New Macs

most likely you had/have installed Rosetta previously.

DaveF1006
Expert Alumni

Native Support for New Macs

It depends. If you do not wish to install Rosetta you may wish to use a different device or method.

 

  1. TurboTax Online: If TurboTax for Mac isn’t working well on your Apple Silicon machine, you could try using the TurboTax Online version via a browser. This runs entirely in the cloud and doesn’t depend on the Mac’s architecture, so it's a potential workaround. 
  2. Use a Virtual Machine or Parallels: Another workaround is to run Windows on your Mac using Parallels (or a similar tool) and use the Windows version of TurboTax. While this may be a little more complicated, it could give you access to the version of TurboTax you need without relying on Rosetta.

 

 

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Native Support for New Macs

another way to determine whether TT ( or any other app) runs natively on Apple silicon is to look at the info in the About This Mac >More Info >General >System Report> Software>Applications

 
 

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